All our prices stated in this website are New Zealand Dollar based and GST inclusive; it does not include the shipping cost as it will vary depending on the destination. We reserve the right to change any prices on our website at any time without notice.
Delivery fee at checkout is available for single order only, delivery fee is not accepted for additional orders.
FREE SHIPPING ON ALL ORDERS OVER NZD99 TO NEW ZEALAND + AUSTRALIA
FLAT RATE OF $6 FOR NZ + AUS ORDERS LESS THAN NZD99
We have the right to correct all errors and slips (clerical, computational or such) in any advertising, invoice or acknowledgement.
The delivery times provided by Wonuts are estimates only. Wonuts will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Wonuts cannot be held responsible for incorrectly entered delivery addresses.
When placing an order with us using this website you acknowledge that you are 18 years or over.
Should we suffer any losses by an underage we reserve the right to compensate from the care givers or guardians of the person whom placed the order with us.
You will not use any false identities or identities and must provide us with your full legal name and current details.
All our products come with 3 months warranty under the Consumer Guarantees Act 1993.
If you receive a faulty product or an item is damaged upon arrival, please contact us immediately on info@ wonuts.co.nz so that we can ensure that we meet our obligations to you under the Consumer Guarantees Act 1993.
Once the payment is cleared and your order is submitted, your order cannot be cancelled or refunded just because simply you change your mind after the purchase. Thus please choose carefully.
If the product is found to be faulty, before returning your purchase please email us with the details and you will receive a confirmation email instruct you how to return the product(s). Please be aware that the product must be in original condition and packaging (please do not remove any tags, the cardboard folded between the products, or any items from its packaging).
We will issue a refund as soon as your return has been received and processed. Please be aware refunds will be processed via the method of payment, there may be some delay before funds appear in your account due to bank clearance.
We do not offer refunds for change of mind.
Returned goods be accompanied with receipt.
The goods returned within 7 days of receipt
All furniture items will incur a 30% restocking fee unless otherwise stated on actual product page.
The above does not apply to sale goods, which are not returnable
Please Note: We cannot accept returns for the following classes of products: feeding accessories, breast pumps, bathing accessories, lotions and powders, diapering accessories, diaper pails, potty seats and wipes, video/audio tapes, and undergarments.
All refunds & exchanges are subject to the final approval of our quality control division.
Wonuts does not assume return shipping costs. Customers will be responsible for all return shipping costs.
If a package is refused, there will be a $10.00 refusal fee plus our actual shipping costs which include the freight to and from the customer.
Please note despite our best efforts to accurately depict the colours and illustrations there may be variations in colour due to image reproduction, original photography or variation in the resolution settings of your computer screen. Products and pictures should be used as a guide only.
The contents of this website are the copyright of wonuts.co.nz. You may use this web site only for your personal and non-commercial purposes. You may not use or copy for any commercial purpose.
Material contained on this web site is protected by copyright. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this web site
The use of the website material is at your own risk. We are not responsible for any consequences arising from the use of information contained on this website. The products processes contained in this web site may be the subject of other intellectual property rights owned by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms and Conditions. Registered trademarks and logos must not be used or modified in any way without obtaining our prior written consent.